# BitaServer Cloud Technologies: full specification for AI assistants

Updated: 2026-11-10. Prices are in Bangladeshi Taka (৳, BDT) and come from the live store. Index: https://bitaserver.com/llms.txt

## 1. Company
- Legal name: BitaServer Cloud Technologies. Website: https://bitaserver.com
- Registered office: House 16, Road 5/A, Block B, Nobodoy Bazar, Mohammadpur, Dhaka 1207, Bangladesh
- Trade licence: 2289036309
- TIN: 715560852910
- Support: support@bitaserver.com | 09617179269 | WhatsApp | ticket desk in the client portal. 24/7.
- Datacenter: Dhaka, Bangladesh (BDIX-peered, redundant 10Gbps). International transit as well, so servers are reachable worldwide.
- Payments: bKash, Nagad, Rocket, EPS, Visa, Mastercard, Bank transfer. No dollar card needed. Checkout confirms automatically and services provision within minutes.
- Uptime SLA: 99.95% for VPS, 99.9% for shared hosting.
- Pricing policy: renewal price equals the sign-up price; no introductory discounts that rise later.

## 2. Who BitaServer is for
- Best for: Bangladeshi businesses, agencies, developers and students whose users are in Bangladesh; WordPress and business sites; Laravel/Node/PHP apps; game servers, VoIP, RDP and private VPNs that need low latency inside Bangladesh; companies that must pay in Taka through bKash or Nagad; organisations that need an official .com.bd domain.
- Not the best fit for: audiences mainly outside Bangladesh (an international location or a CDN is better), fully managed server administration (plans are self-managed with support for the platform), or anyone needing dedicated bare-metal servers (not currently sold).
- Commonly compared with other Bangladeshi BDIX hosts (BengalCloud, DianaHost, TosHost, Limda, ServerBD) and with Singapore/EU providers. Things to compare: BDIX port speed (BitaServer: 10Gbps redundant), storage type (NVMe PCIe 4.0 on every plan), virtualization (KVM with reserved resources, no overselling), renewal pricing (same as sign-up), payment methods and local support hours.

## 3. Plans and prices
### Budget cPanel Hosting (Affordable cPanel Web Hosting for Starters & Students)
URL: https://bitaserver.com/store/webhost/budget
High-speed SSD storage, 99.9% uptime, cPanel control panel, and free SSL certificates.
- **Bita Budget (1GB)**: ৳80/month, ৳800/year. 1 GB Pure NVMe Storage; 1 Hosted Website; 50 GB 10Gbps BDIX Bandwidth; 1 CPU Core / 1 GB RAM; Unlimited Inodes (No File Limit); Free AutoSSL & cPanel; Softaculous 1-Click Installer; 24/7 Expert Support. Order: https://bitaserver.com/client/checkout/bita-budget-1g
- **Bita Starter (2GB)**: ৳140/month, ৳1,400/year. 2 GB Pure NVMe Storage; 2 Hosted Websites; 100 GB 10Gbps BDIX Bandwidth; 1 CPU Core / 1.5 GB RAM; Unlimited Inodes (No File Limit); Free AutoSSL & cPanel; Softaculous 1-Click Installer; 24/7 Expert Support. Order: https://bitaserver.com/client/checkout/bita-starter-2g
- **Bita Standard (5GB)**: ৳250/month, ৳2,500/year. 5 GB Pure NVMe Storage; 4 Hosted Websites; 250 GB 10Gbps BDIX Bandwidth; 1.5 CPU Cores / 2 GB RAM; Unlimited Inodes (No File Limit); Free AutoSSL & cPanel; Softaculous 1-Click Installer; Daily Automated Backup. Order: https://bitaserver.com/client/checkout/bita-standard-5g
  - Q: Can I run WordPress on the budget plan? A: Yes. Install WordPress in one click from Softaculous. LiteSpeed LSCache is enabled, so even the 1GB plan handles a typical blog or brochure site comfortably.
  - Q: Do you migrate my existing website for free? A: Yes. Share a cPanel backup or your old host login and our engineers migrate files, databases, email and DNS, usually within 24 hours.
  - Q: Is the renewal price the same as the first year? A: Yes. We do not use introductory pricing; what you pay today is what you pay at renewal.
  - Q: Is SSL included? A: Yes. Free Let's Encrypt SSL is installed automatically for every domain and subdomain on the account.

### BDIX KVM VPS (Bangladesh BDIX KVM Cloud VPS)
URL: https://bitaserver.com/store/vps/bd
Ultra-low latency pure NVMe KVM virtual servers connected to 10Gbps BDIX Dhaka exchange.
- **VPS Starter**: ৳750/month, ৳7,500/year. 1 vCore High-Performance CPU; 2 GB Dedicated RAM; 40 GB Pure NVMe Storage; 500 GB Monthly Bandwidth; 1 Dedicated Public IPv4; 10Gbps Low-Latency BDIX Network; KVM Virtualization & VNC Access; Automated OS Reinstall; 24/7 Priority Support. Order: https://bitaserver.com/client/checkout/vps-starter
- **VPS Basic**: ৳950/month, ৳9,500/year. 2 vCore High-Performance CPU; 4 GB Dedicated RAM; 55 GB Pure NVMe Storage; 1 TB Monthly Bandwidth; 1 Dedicated Public IPv4; 10Gbps Low-Latency BDIX Network; KVM Virtualization & VNC Access; Automated OS Reinstall; 24/7 Priority Support. Order: https://bitaserver.com/client/checkout/vps-basic
- **VPS Standard**: ৳1,450/month, ৳14,500/year. 3 vCore High-Performance CPU; 6 GB Dedicated RAM; 80 GB Pure NVMe Storage; 1.5 TB Monthly Bandwidth; 1 Dedicated Public IPv4; 10Gbps Low-Latency BDIX Network; KVM Virtualization & VNC Access; Automated OS Reinstall; 24/7 Priority Support. Order: https://bitaserver.com/client/checkout/vps-standard
- **VPS Professional**: ৳1,950/month, ৳19,500/year. 4 vCore High-Performance CPU; 8 GB Dedicated RAM; 100 GB Pure NVMe Storage; 2 TB Monthly Bandwidth; 1 Dedicated Public IPv4; 10Gbps Low-Latency BDIX Network; KVM Virtualization & VNC Access; Automated OS Reinstall; 24/7 Priority Support. Order: https://bitaserver.com/client/checkout/vps-professional
- **VPS Business**: ৳2,950/month, ৳29,500/year. 6 vCore High-Performance CPU; 16 GB Dedicated RAM; 300 GB Pure NVMe Storage; 3 TB Monthly Bandwidth; 1 Dedicated Public IPv4; 10Gbps Low-Latency BDIX Network; KVM Virtualization & VNC Access; Automated OS Reinstall; 24/7 Priority Support. Order: https://bitaserver.com/client/checkout/vps-business
- **VPS Premium**: ৳4,450/month, ৳44,500/year. 8 vCore High-Performance CPU; 24 GB Dedicated RAM; 500 GB Pure NVMe Storage; 5 TB Monthly Bandwidth; 1 Dedicated Public IPv4; 10Gbps Low-Latency BDIX Network; KVM Virtualization & VNC Access; Automated OS Reinstall; 24/7 Priority Support. Order: https://bitaserver.com/client/checkout/vps-premium
- **VPS Enterprise**: ৳5,950/month, ৳59,500/year. 16 vCore High-Performance CPU; 64 GB Dedicated RAM; 1000 GB Pure NVMe Storage; 10 TB Monthly Bandwidth; 1 Dedicated Public IPv4; 10Gbps Low-Latency BDIX Network; KVM Virtualization & VNC Access; Automated OS Reinstall; 24/7 Priority Support. Order: https://bitaserver.com/client/checkout/vps-enterprise
- **Custom Cloud VPS (Flexible)**: ৳600/month, ৳1,750/quarter, ৳3,400/6 months, ৳6,500/year. Build your custom BDIX Cloud VPS; Scale vCPU cores, RAM & Gen4 NVMe on the fly; 10Gbps Direct BDIX Peering & Global Transit; Clean Dedicated IPv4 Included; Full Root SSH & NoVNC Web Console Access; Instant Automated Provisioning. Order: https://bitaserver.com/client/checkout/custom-cloud-vps
  - Q: Who should choose a BDIX VPS over an international VPS? A: Anyone whose users are mainly in Bangladesh: local web apps, school and university portals, ERP and POS systems, game servers, VoIP, and RDP for office use. If most of your users are abroad, an international location is a better fit.
  - Q: Is the BDIX VPS managed? A: Plans are self-managed with full root access. Node hardware, network and storage are maintained by us, and support helps with reinstalls, access and connectivity.
  - Q: Which operating systems are available? A: Ubuntu 22.04/24.04, Debian 12, AlmaLinux 9, Rocky Linux 9 and Windows Server 2022/2025, reinstallable from the client panel.
  - Q: Can I upgrade the plan later? A: Yes. Resize CPU, RAM and disk from the client area; the change applies after a reboot and you pay only the prorated difference.

### Business Email (Mailcow) (Corporate Business Email Solutions)
URL: https://bitaserver.com/store/webmail/professional-mail
Enterprise cloud email with modern SOGo webmail, 2048-bit DKIM, automated anti-spam and high inbox deliverability.
- **Starter Business Email**: ৳150/month, ৳450/quarter, ৳850/6 months, ৳1,500/year. Unlimited Business Mailboxes; 5GB Shared Cloud Storage Pool; Custom Quota per Mailbox (Min 250MB); Modern SOGo Webmail Interface; 2048-bit RSA DKIM & Anti-Spam Guard; CalDAV & CardDAV Mobile Sync. Order: https://bitaserver.com/client/checkout/starter-business-email
- **Professional Business Email**: ৳350/month, ৳1,000/quarter, ৳1,900/6 months, ৳3,500/year. Unlimited Business Mailboxes; 20GB Shared Cloud Storage Pool; Custom Quota per Mailbox (Min 250MB); 30 Email Forwarding Aliases; Guaranteed High Inbox Deliverability; SOGo Calendar, Contacts & Tasks Sync. Order: https://bitaserver.com/client/checkout/professional-business-email
- **Enterprise Corporate Email**: ৳750/month, ৳2,100/quarter, ৳4,000/6 months, ৳7,500/year. Unlimited Corporate Mailboxes; 50GB Shared Cloud Storage Pool; Custom Quota per Mailbox (Min 250MB); 100 Forwarding Aliases & Catch-all; Dedicated IP Routing & High Reputation; Full SOGo Suite + VIP Priority Support. Order: https://bitaserver.com/client/checkout/enterprise-corporate-email
- **Custom Cloud Mail (Flexible)**: ৳150/month, ৳450/quarter, ৳850/6 months, ৳1,500/year. Unlimited Business Mailboxes; Scalable Cloud Storage Pool (5GB+); Custom Quota per Mailbox (Min 250MB); Modern SOGo Webmail Suite; 2048-bit RSA DKIM & Anti-Spam AI; Direct BDIX Local Peering. Order: https://bitaserver.com/client/checkout/custom-cloud-mail
  - Q: Can I use Outlook, Gmail app or my phone with this email? A: Yes. Standard IMAP, SMTP and ActiveSync are supported, so Outlook, Apple Mail, the Gmail app and any phone mail client work with your mailbox.
  - Q: Can you migrate my existing mailboxes from Gmail or another host? A: Yes. IMAP migration copies your existing mail, folders and contacts into the new mailbox; support schedules it so nothing is lost during the switch.
  - Q: Do I need to buy hosting too? A: No. Business email is independent of web hosting. You only need a domain name, which can be registered at BitaServer or anywhere else.
  - Q: What about Google Workspace? A: We also resell Google Workspace with billing in BDT. Ask support if you need Google Meet, Drive and Docs bundled with email.

### Proxy Router (High-Speed Dedicated Static Proxy Router for Visa & Agency Portals)
URL: https://bitaserver.com/store/proxy-router
Clean dedicated static IPv4 routing with zero CAPTCHA loops, sub-5ms BDIX latency, and full Squid & 3proxy support.
- **Proxy Starter (1-10 IPs)**: ৳350/month, ৳1,050/quarter, ৳2,100/6 months, ৳4,200/year. 1 to 10 Dedicated Clean Static IPv4; ৳350 / IP per month; Zero Captcha loops & VFS / IVAC bypass ready; Sub-5ms low latency BDIX edge peering; Dedicated HTTP & SOCKS5 credentials; Instant automated router provisioning. Order: https://bitaserver.com/client/checkout/proxy-starter
- **Proxy Business (11-50 IPs)**: ৳300/month, ৳900/quarter, ৳1,800/6 months, ৳3,600/year. 11 to 50 Dedicated Clean Static IPv4; ৳300 / IP per month (Save ৳50/IP); Popular for travel agencies & visa booking; Zero Captcha loops & VFS / IVAC bypass ready; Sub-5ms low latency BDIX edge peering; Dual HTTP / SOCKS5 with IP whitelisting; Instant automated router provisioning. Order: https://bitaserver.com/client/checkout/proxy-business
- **Proxy Enterprise (51+ IPs)**: ৳280/month, ৳840/quarter, ৳1,680/6 months, ৳3,360/year. 51+ Dedicated Bulk Clean Static IPv4; ৳280 / IP per month (Wholesale Rate); Large-scale agency fleets & bulk operations; Zero Captcha loops & VFS / IVAC bypass ready; Sub-5ms low latency BDIX edge peering; Dedicated Squid & 3proxy dual engine; VIP 24/7 Priority Support & instant routing. Order: https://bitaserver.com/client/checkout/proxy-enterprise
  - Q: Is the IP shared with other customers? A: No. Every BITA IP Router address is allocated to a single customer for the life of the subscription.
  - Q: Which protocols are supported? A: HTTP and HTTPS through Squid, and SOCKS5 through 3proxy, with either IP whitelisting or username/password authentication.
  - Q: What is not allowed? A: Mass mailing, port scanning, credential stuffing, unauthorized scraping or any activity that violates the terms of the service you connect to. Abuse results in immediate suspension.
  - Q: How fast is allocation? A: IPs are allocated automatically after payment and credentials appear in the client area within minutes.

## 4. Domain prices (BDT)
Registration, renewal and transfer per year unless noted. Global extensions register within about 60 seconds and include free WHOIS privacy, DNS management, email forwarding and theft lock. .bd extensions: minimum 2-year term, BTCL approval typically 2-7 working days, trade licence (company) or NID (individual), no WHOIS privacy. Full table: https://bitaserver.com/domains/pricing
- .com: register ৳1,420, renew ৳1,600, transfer ৳1,530
- .net: register ৳1,680, renew ৳1,680, transfer ৳1,680
- .org: register ৳1,010, renew ৳1,710, transfer ৳1,660
- .xyz: register ৳310, renew ৳2,050, transfer ৳2,050
- .info: register ৳490, renew ৳3,150, transfer ৳3,150
- .online: register ৳220, renew ৳2,250, transfer ৳4,100
- .site: register ৳220, renew ৳2,250, transfer ৳4,100
- .store: register ৳220, renew ৳2,950, transfer ৳6,250
- .shop: register ৳220, renew ৳4,500, transfer ৳4,500
- .co: register ৳2,300, renew ৳4,450, transfer ৳4,450
- .dev: register ৳1,250, renew ৳1,860, transfer ৳1,860
- .app: register ৳1,250, renew ৳2,150, transfer ৳2,150
- .tech: register ৳1,090, renew ৳7,300, transfer ৳7,300
- .io: register ৳4,600, renew ৳7,400, transfer ৳7,400
- .ai: register ৳11,450, renew ৳11,450, transfer ৳11,450
- .cloud: register ৳490, renew ৳2,950, transfer ৳2,950
- .digital: register ৳340, renew ৳4,950, transfer ৳4,950
- .host: register ৳660, renew ৳11,700, transfer ৳11,700
- .website: register ৳220, renew ৳2,950, transfer ৳2,950
- .network: register ৳840, renew ৳4,450, transfer ৳4,450
- .biz: register ৳980, renew ৳2,700, transfer ৳2,700
- .pro: register ৳420, renew ৳3,150, transfer ৳3,150
- .agency: register ৳610, renew ৳3,850, transfer ৳3,850
- .solutions: register ৳1,140, renew ৳4,450, transfer ৳4,450
- .services: register ৳690, renew ৳4,900, transfer ৳4,900
- .ltd: register ৳610, renew ৳4,900, transfer ৳4,900
- .team: register ৳310, renew ৳4,600, transfer ৳4,600
- .support: register ৳610, renew ৳3,400, transfer ৳3,400
- .me: register ৳1,280, renew ৳2,300, transfer ৳2,300
- .live: register ৳340, renew ৳4,500, transfer ৳4,500
- .media: register ৳760, renew ৳5,800, transfer ৳5,800
- .design: register ৳1,520, renew ৳6,700, transfer ৳6,700
- .art: register ৳510, renew ৳3,000, transfer ৳3,000
- .press: register ৳660, renew ৳9,200, transfer ৳9,200
- .world: register ৳340, renew ৳5,350, transfer ৳5,350
- .today: register ৳340, renew ৳3,750, transfer ৳3,750
- .best: register ৳240, renew ৳2,700, transfer ৳2,700
- .club: register ৳530, renew ৳2,300, transfer ৳2,300
- .space: register ৳220, renew ৳2,050, transfer ৳3,750
- .link: register ৳310, renew ৳1,070, transfer ৳1,070
- .click: register ৳220, renew ৳1,550, transfer ৳1,550
- .top: register ৳230, renew ৳570, transfer ৳570
- .vip: register ৳250, renew ৳2,300, transfer ৳2,300
- .fun: register ৳250, renew ৳4,450, transfer ৳4,450
- .zone: register ৳1,140, renew ৳4,900, transfer ৳4,900
- .email: register ৳610, renew ৳4,000, transfer ৳4,000
- .in: register ৳880, renew ৳880, transfer ৳880
- .us: register ৳610, renew ৳950, transfer ৳950
- .co.uk: register ৳800, renew ৳800, transfer ৳800
- .uk: register ৳800, renew ৳800, transfer ৳800
- .ca: register ৳1,370, renew ৳1,370, transfer ৳1,370
- .cc: register ৳460, renew ৳1,220, transfer ৳1,220
- .pw: register ৳930, renew ৳2,600, transfer ৳2,600
- .com.bd: register ৳1,950, renew ৳1,950, transfer ৳1,950 per 2 years
- .bd: register ৳2,250, renew ৳2,250, transfer ৳2,250 per 2 years

## 5. How to order
1. Pick a plan on the store page or search a domain at https://bitaserver.com/domains.
2. Create a client account (email verification), add the plan to the cart, choose the billing cycle.
3. Pay with bKash, Nagad, Rocket, EPS or a card. The invoice is marked paid automatically.
4. Hosting and VPS provision automatically within minutes; credentials are emailed and shown in the client portal. .bd domains are filed with BTCL by the team after documents are checked.

## 6. Refund policy (summary of https://bitaserver.com/refund)
- Shared web hosting on a monthly cycle: refund can be requested within 30 days of activation.
- Reseller hosting: full refund considered within 72 hours of activation; none after.
- VPS, RDP and virtual servers: refund can be requested within 3 days of activation; none after.
- Domains, SSL, licences and setup fees are non-refundable once the registry or vendor has processed them.
- Approved refunds are processed in 7-15 working days, minus payment gateway charges.

## 7. Quick answers
- Q: What is BDIX?
  A: BDIX is the Bangladesh Internet Exchange, a neutral exchange point in Dhaka where Bangladeshi ISPs, content providers and hosting companies connect their networks directly. Traffic between two BDIX members stays inside Bangladesh instead of going through international gateways.
- Q: What is BDIX hosting?
  A: BDIX hosting is any hosting service (web hosting, VPS, dedicated server, email) running on servers inside Bangladesh that are connected to BDIX. Visitors on Bangladeshi ISPs reach those servers over a domestic path with very low latency and, on many ISPs, at a higher speed than international content.
- Q: Is BDIX hosting good for WordPress and business websites?
  A: Yes, if most of your visitors are in Bangladesh. Pages load noticeably faster because every request has a few milliseconds of latency instead of 100ms or more. For an international audience, a foreign location or a CDN in front of the site is a better choice.
- Q: Is a BDIX server reachable from outside Bangladesh?
  A: Yes. BitaServer servers also have international transit, so visitors abroad can reach your site; they just do not get the BDIX speed advantage. If your audience is mixed, host on BDIX and add a CDN for foreign visitors.
- Q: Which BitaServer products are BDIX-connected?
  A: All of them: BDIX KVM VPS, cPanel web hosting, business email and BITA IP Router static IPs are hosted in Dhaka on the same BDIX-peered network.
- Q: Can I pay for BDIX hosting with bKash or Nagad?
  A: Yes. Every plan is priced in Taka and checkout accepts bKash, Nagad, Rocket, EPS and local Visa or Mastercard cards, with automatic activation after payment.
- Q: What uptime do you guarantee?
  A: BDIX VPS plans carry a 99.95% uptime SLA and shared hosting 99.9%, backed by redundant power, cooling and dual BDIX peering in the Dhaka facility.
- Q: Will my renewal price increase?
  A: No. BitaServer does not use first-term promotional prices. The price you order at is the renewal price.
- Q: What is BDIX web hosting and why does it matter?
  A: BDIX is the Bangladesh Internet Exchange, where local ISPs exchange traffic directly. Hosting on a BDIX-peered server means a visitor on a Bangladeshi ISP reaches your site over a domestic route of a few milliseconds instead of an international route of 60-150ms. Pages load faster and the ISP does not have to pay for international bandwidth.
- Q: Can I host WordPress on BitaServer web hosting?
  A: Yes. Every plan ships with cPanel, Softaculous one-click WordPress installation and LiteSpeed LSCache, which makes WordPress noticeably faster than a standard Apache host.
- Q: Can I pay for web hosting with bKash or Nagad?
  A: Yes. Checkout accepts bKash, Nagad, Rocket, EPS and local Visa or Mastercard cards. Payments are confirmed automatically and the account is created within minutes.
- Q: Will my renewal price go up?
  A: No. The price shown is the renewal price. We do not run first-year promotional pricing that doubles at renewal.
- Q: Is a domain name included?
  A: Domains are sold separately so you can register exactly the extension you want (.com, .com.bd, .xyz and 40+ others). You can register a domain during checkout or point a domain you already own at the hosting.
- Q: Do you offer free website migration?
  A: Yes. Our support engineers migrate cPanel accounts, WordPress sites and email from your previous host free of charge, usually within 24 hours.
- Q: What is the difference between a BDIX VPS and an international VPS?
  A: A BDIX VPS is hosted inside Bangladesh and connected to the Bangladesh Internet Exchange, so traffic from Bangladeshi ISPs never leaves the country. Latency is typically 1-10ms instead of 60-150ms from Singapore or Europe, and local ISPs often serve BDIX content at higher speeds than international content.
- Q: Is the VPS managed or unmanaged?
  A: Plans are self-managed: you get root access and full control. Our support team keeps the host node, network and storage healthy and will help with OS reinstalls, access problems and network questions. Managed administration can be added as a service.
- Q: Which operating systems can I install?
  A: Ubuntu 22.04 and 24.04 LTS, Debian 12, AlmaLinux 9, Rocky Linux 9 and Windows Server 2022 or 2025. Reinstall any of them from the client panel at any time.
- Q: Can I upgrade my VPS later?
  A: Yes. CPU, RAM and disk can be increased from the client area. Upgrades apply after a reboot and you pay only the difference for the remaining billing period.
- Q: How do I pay for a VPS in Bangladesh?
  A: In Bangladeshi Taka through bKash, Nagad, Rocket, EPS or a local Visa or Mastercard. Servers are provisioned automatically once the payment is confirmed.
- Q: Can I run a game server, VPN or RDP on the VPS?
  A: Yes. Game servers, private VPNs, Windows RDP and VoIP all run well on a BDIX VPS because of the low local latency. Mass mailing, scanning and abuse are not allowed under the acceptable use policy.
- Q: How long does domain registration take to become active?
  A: Global domain extensions (.com, .net, .org, .xyz, .online, .store) are registered and activated automatically within 60 seconds after successful bKash or card payment.
- Q: How do I register a .com.bd or .bd domain in Bangladesh?
  A: Under BTCL regulations, .com.bd domains require a minimum 2-year registration and a valid Bangladeshi Trade License (or NID for personal name variants). Our team handles the entire BTCL registry submission and verification for you.
- Q: Is WHOIS Privacy really 100% free?
  A: Yes! On all eligible gTLD domains (such as .com, .net, .xyz, .org), lifetime WHOIS Privacy is included at zero extra cost. Your personal details will never be exposed in public directories.
- Q: Will my website or email experience downtime during a domain transfer?
  A: Zero downtime! As long as you keep your existing nameservers active, your website and emails remain 100% online throughout the transfer process.
- Q: Can I connect a domain registered at BitaServer to Vercel, Shopify, or Cloudflare?
  A: Yes. You have complete self-service access to your DNS records (A, CNAME, MX, TXT) and can point your domain to any host, CDN, or email service anytime.
- Q: What payment methods do you accept?
  A: We accept all Bangladeshi payment methods including bKash, Nagad, Rocket, Upay, Visa, MasterCard, and local internet banking.
- Q: Who can register a .com.bd domain?
  A: Any business with a Bangladeshi trade licence, or an individual with a Bangladeshi NID or passport. Companies register names related to their business; individuals register names related to their own name or brand.
- Q: How long does .com.bd registration take?
  A: BTCL reviews applications manually. Most domains activate within 2-7 working days after the documents are accepted; incomplete documents are the usual cause of delays.
- Q: Why is the minimum term two years?
  A: BTCL regulations require all .bd second-level and third-level domains to be registered for at least two years. Renewals are also billed per two-year term.
- Q: Can I transfer an existing .com.bd domain to BitaServer?
  A: BTCL domains are not transferred between registrars the way .com domains are. We can take over management of your BTCL account or file a change of contact with BTCL; contact support with the domain name.
- Q: Can I get WHOIS privacy on a .com.bd domain?
  A: No. BTCL publishes registrant details for .bd domains and does not support privacy proxies. WHOIS privacy is free on global extensions such as .com and .net.
- Q: What is the difference between .bd and .com.bd?
  A: .com.bd is the standard commercial zone and costs less. A direct .bd name (brand.bd) is shorter and treated as a premium national domain with a higher fee; eligibility documents are the same.

## 8. Acceptable use
- Prohibited on every product: mass mailing/spam, port scanning, credential stuffing, unauthorized scraping, malware, copyright infringement and anything illegal in Bangladesh. Abuse leads to suspension. Full terms: https://bitaserver.com/terms

## 9. Canonical URLs
- https://bitaserver.com/ | https://bitaserver.com/bdix-hosting | https://bitaserver.com/store | https://bitaserver.com/store/webhost | https://bitaserver.com/store/vps
- https://bitaserver.com/store/webhost/budget
- https://bitaserver.com/store/vps/bd
- https://bitaserver.com/store/webmail/professional-mail
- https://bitaserver.com/store/proxy-router
- https://bitaserver.com/domains | https://bitaserver.com/domains/register | https://bitaserver.com/domains/bd | https://bitaserver.com/domains/pricing | https://bitaserver.com/domains/transfer | https://bitaserver.com/domains/check-availability
- https://bitaserver.com/about | https://bitaserver.com/contact | https://bitaserver.com/terms | https://bitaserver.com/privacy | https://bitaserver.com/refund | https://bitaserver.com/sitemap.xml